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Web Technical Information
 
 

VIDEO/WEBCAST STREAMING

The Extreme Prophetic Technical Team is working to create a more efficient webcast/ video streaming experience for you. In the process we have come accross some settings that may need to be implemented (if you are having trouble viewing the videos or webcasts via Quicktime)
 

Note:
Before trying any of the instructions below, try clicking on the download link for each video.
It will allow the video to play in its own window without going to our videoplay page.

 

Make sure you have the latest free version of Quicktime installed. You can find it at:
http://www.apple.com/quicktime

To test your Quicktime installation:
http://www.apple.com/quicktime/troubleshooting/
(In some cases, uninstalling and reinstalling Quicktime will solve the problems)

 

PC Quicktime Settings:
These settings should clear up the common issues when using a PC with Windows.

  1. Open the Control Panel by clicking on your Start button and then on the "Control Panel" icon. When the Control Panel opens, click on "Switch to Classic View" that is on the left hand side of the window. Double click on the blue QuickTime icon to open the QuickTime settings window.
  2. You will now see a QuickTime Settings window with several tabs along the top.
  3. Go to the "Audio" tab. In the Sound Out section set the Rate to: 44 kHz, the Size to: 16 bit, and the Channels to: Stereo (L R)
  4. Select the "Browser" tab and make sure that the "Play movies automatically" box is checked, then click on the "MIME Settings..." button at the bottom. In the MIME Types window that opens, click the "Use Defaults" button and then click "OK".
  5. Select the "Streaming" tab and choose "Automatic" in the drop-down menu under "Streaming Speed".
  6. Select the "File Types" tab and click on the "Use Defaults" button.
  7. Select the "Advanced" Tab. If "Transport Setup" is set up to Automatic, click the down arrow in the drop-down menu and choose custom. For Transport Protocol choose "HTTP", and for Port ID: "80." Click the "OK" button. Next, click the "Empty Cache" button.
  8. While still on the "Advanced" tab, under the "Video" section, check the "Safe mode (GDI only)" radio button.
  9. Click the "Apply" button on the lower right. You must click the "Apply" button in order to save the changes you just made.
  10. Close the QuickTime Settings window by clicking on the "OK" button.
 

Mac Quicktime Settings:
These settings should clear up the common issues when using a Mac.

  1. Go to the Apple menu and select "System Preferences".
  2. In System Preferences click the blue Q icon that says "Quicktime" under it.
  3. There will be 5 tabs at the top and click on the one that says "Advanced".
  4. There should be a pull down bar next to "Transport Setup".
  5. Click the pull down bar and select "Custom".
  6. A small menu will come down and make sure the Transport Protocal is set to "HTTP" and that the Port ID is set to 80.
  7. Then just click OK and then quit system preferences.
 
Windows Media Player Settings:
Try hitting the refresh button once on the Browser if the video takes too long to start.
For additional help please email:
 
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